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Frequently asked questions
1. Can you deliver to country Victoria?
Yes, we can deliver to anywhere in country Victoria .
2. Do deliver interstate?
Yes, we deliver Australia-wide.
3. How long will delivery take after payment is made?
Deliveries will be despatched within 14 days after payment has been received. Most delivery can take up to 48 hours. We will inform you of your tracking/con note number if your item is not delivered within 48 hours
4. Can my items be damaged during transit?
We use a freight company which specialises in shopfitting systems and have not any damage reported. All items are packaged onto a pallet for safe as possible transit
5. Do your bi-fold doors come with a warranty?
All bi-fold doors hardware come with a 10 year manufacturer's warranty
6. Can your doors be stained?
Yes our doors can be stained or painted to your requirments
7. Does your glass meet Australian standards?
All glazing is according to Australian standards
8. Can your doors be trimmed to fit my existing frame?
Our doors can be trimmed to your existing frame. Please check our installations pages for further information
9. Is it safe to direct deposit into your bank account?
Yes, our bank is registered business account with the Commonwealth Bank or Australia