| Frequently asked questions |
| |
| 1. Can you deliver to country Victoria? |
| Yes, we can deliver to anywhere in country Victoria . |
| |
| 2. Do deliver interstate? |
| Yes, we deliver Australia-wide. |
| |
| 3. How long will delivery take after payment is made? |
| Deliveries will be despatched within 14 days after payment has been received. Most delivery can take up to 48 hours. We will inform you of your tracking/con note number if your item is not delivered within 48 hours |
| |
| 4. Can my items be damaged during transit? |
| We use a freight company which specialises in shopfitting systems and have not any damage reported. All items are packaged onto a pallet for safe as possible transit |
| |
| 5. Do your bi-fold doors come with a warranty? |
| All bi-fold doors hardware come with a 10 year manufacturer's warranty |
| |
| 6. Can your doors be stained? |
| Yes our doors can be stained or painted to your requirments |
| |
| 7. Does your glass meet Australian standards? |
| All glazing is according to Australian standards |
| |
| 8. Can your doors be trimmed to fit my existing frame? |
| Our doors can be trimmed to your existing frame. Please check our installations pages for further information |
| |
| 9. Is it safe to direct deposit into your bank account? |
| Yes, our bank is registered business account with the Commonwealth Bank or Australia |
